Roadmap for Building an Efficient Global Privacy Program: Buy-In, Scalability and Outside Resources

A successful privacy program needs buy-in from decision makers and stakeholders, and it should be agile to be sustainable and scalable. In this third installment of our series on privacy programs, with insights from lead privacy officers at Zillow, Yahoo, Toyota Financial Services and T-Mobile, we discuss how to make the case for the resourcing of the privacy program, building a program that is future-proof and mapped to meet the needs of the organization, and provide tips for when, whether and how to use automation tools and other outside resources. Parts one and two addressed organizational structure, including where privacy sits, roles and responsibilities of the team, common reporting structures, coordination with other business units, program scope and the gap analysis. The final installment will cover assessing, maintaining and updating the program. See “Preparing for the CCPA: Securing Buy-In and Setting the Scope” (Feb. 27, 2019).

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